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Privacy Policy

Last updated: 2026-11-04

BlockEventRadar (the "Site") is operated by Event Producers Inc, New Orleans, Louisiana, USA ("we", "us", "our"). This Privacy Policy explains what personal data we collect when you use the Site, why, and how it's handled. For cookie-specific details, see our Cookie Policy.

Information we collect

CategoryWhat it includesWhere it comes from
Account dataName, email address, password (stored hashed, never in plain text)Provided by you when registering
Order & ticket dataEvents and tickets ordered, order total, payment method chosen, order/ticket statusGenerated when you place an order
Payment dataFor card payments: none of your card details — those go directly to our card-payment gateway's own page. For crypto payments: the deposit address and amount shown to you, and the transaction/payment status reported back by the processor.Our card-payment gateway (Aviagram) and crypto-payment processor (NOWPayments)
Technical dataIP address (used briefly to estimate your country, to show a payment-method notice where relevant), browser/device information in server logsAutomatically, from your browser/connection

How we use your data

  • —To create and maintain your account, and keep you signed in.
  • —To process your ticket orders and deliver purchased tickets to your account and email.
  • —To communicate with you about your orders (e.g., order confirmation, ticket delivery).
  • —To detect and prevent fraud, abuse, and payment errors (for example, matching a payment confirmation back to the correct order).
  • —To show you relevant information at checkout, such as a payment-method notice based on an estimate of your country.
  • —To comply with legal obligations.

Who we share data with

We share the minimum data necessary with:

  • —Our card-payment gateway and crypto-payment processor, to process your chosen payment method (order amount and a reference ID — never your account password).
  • —A third-party IP-geolocation service, which receives your IP address to estimate your country (used only to display a payment-method notice; this estimate is not used to block checkout).
  • —Law enforcement or regulators, where required by law.

We do not sell your personal data, and we do not use advertising or analytics trackers on the Site (see our Cookie Policy).

Data retention

We keep account, order and ticket data for as long as your account is active and for a reasonable period afterward, to meet accounting, fraud-prevention and legal obligations. You can request deletion of your account as described below.

Your rights

Depending on where you live, you may have the right to access, correct, export, or request deletion of your personal data, or to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

Security

Passwords are stored hashed, never in plain text. Full card numbers are never transmitted to or stored by us — card entry happens only on our payment gateway's own hosted page. No method of transmission or storage is 100% secure, but we take reasonable measures to protect your data.

International data transfers

We are based in the United States, and data you provide may be processed or stored there and by service providers in other countries. Where required, we rely on appropriate safeguards for such transfers.

Children

The Site is not directed to children under 18, and we do not knowingly collect personal data from them.

Changes to this policy

We may update this policy as the Site changes. The "Last updated" date above reflects the latest revision.

Contact

Event Producers Inc

New Orleans, Louisiana, USA